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Presales, Buying Basics and Payment details
Presale
How do I get a presale or offer code?
How do I sign up and access tickets through an artist’s presale?
What is the queue and how do I join?
Booking Basics
What is the interactive seat map and how do I use it?
Tips, hints or advice for booking tickets
My session has been suspended, what can I do?
Why did I receive an error message?
Where can I buy tickets?
Why is there a time limit for checking out?
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Ticket Price
How are ticket prices and fees determined?
How do I find ticket prices and fees?
Accessibility
Accessibility: Everything you need to know
Payments
When will I be charged for my booking?
How can I pay for my tickets?
Can I pay with more than one payment method?
Klarna: Everything you need to know
Gift Cards
Gift Cards: Everything you need to know
VIP Packages
What is a VIP package and how do I purchase one?
What should I do if I haven't received my VIP package?
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