✦ AI Summary: Ticketmaster Gift Cards can be used for eligible tickets and event products on Ticketmaster.se but not for resale tickets, certain sports teams, or events outside Sweden. Cards can be combined with other payments if the balance is insufficient. Physical and e-gift cards are available online and at select retailers. Cards are valid for 12 months, and support is available via email or retailer return for issues.
Ticketmaster Gift Cards can be used to buy eligible tickets and other event-related products or services sold by Ticketmaster in Sweden.
At checkout:
- Select Gift Card as your payment method.
- Enter the 16-digit gift card number and 3-digit security number or PIN. For physical gift cards, you’ll find the PIN underneath the scratch area on the back.
- If your gift card doesn’t cover the full cost, you can use another gift card or another accepted payment method to pay the remaining balance.
Any value you don’t spend will remain on your gift card for you to use another time.
First, check that your purchase is eligible for gift card payment.
You can only use a Swedish Ticketmaster gift card for eligible tickets and other event-related products or services sold by Ticketmaster in Sweden.
You can’t use your gift card:
- For Ticketmaster Resale tickets.
- For tickets to Frölunda HC or Malmö Redhawks.
- For events outside Sweden.
- On Universe.com or tmtickets.se.
- For events that appear on Ticketmaster.se but are sold by another ticket provider.
If you’re redirected to another website to complete your order, you won’t be able to use your Ticketmaster Gift Card.
For selected events, gift card redemption may only be available by phone.
Check that:
- You’re buying eligible tickets sold by Ticketmaster Sweden.
- You’re shopping on Ticketmaster.se and haven’t been redirected to another website.
- You’re not buying Ticketmaster Resale tickets or tickets to Frölunda HC or Malmö Redhawks.
- You’ve entered the 16-digit gift card number and 3-digit security number or PIN correctly.
- Your gift card has a remaining balance.
You can check your balance and expiry date using our Gift Card Balance Checker.
If you bought your gift card through Ticketmaster.se and it still isn’t working, contact ticketmaster@voucherexpress.net.
If you bought your gift card from a retailer, return to the original retailer with your receipt and gift card for assistance.
You can use your gift card for eligible tickets and other event-related products or services sold by Ticketmaster in Sweden.
You can’t use it:
- For Ticketmaster Resale tickets.
- For tickets to Frölunda HC or Malmö Redhawks.
- For events outside Sweden.
- On Universe.com or tmtickets.se.
- For events that are advertised on Ticketmaster.se but sold by another ticket provider.
- To buy gift cards from other organizers.
Yes. If your gift card doesn’t cover the full cost, you can use another gift card.
If there’s still an amount left to pay, you can use another accepted payment method to pay the remaining balance.
For online purchases, the remaining value on your gift card will be used before another payment method is charged.
You can buy physical Ticketmaster gift cards and e-gift cards online.
Physical gift cards are also available from:
- Pressbyrån
- ATG
- Coop
- City Gross
- ICA
- Hemköp
If you want to purchase more than four gift cards or load them with a balance exceeding 2500 SEK, send in a request.
Your e-gift card will be emailed to the address provided during purchase within two hours.
If you haven’t received it:
- Check your spam or junk folder.
- Make sure you’re checking the email address used for the purchase.
- If you still can’t find it, contact ticketmaster@voucherexpress.net and include your order number.
If you’ve been charged but haven’t received an order confirmation, contact ticketmaster@voucherexpress.net with your order details.
If you bought your gift card from a retailer, return to the original retailer with your receipt for assistance.
You can check your gift card balance and expiry date using our Gift Card Balance Checker. Have your gift card and PIN ready.
Ticketmaster Sweden gift cards are valid for 12 months from the date of purchase.
Gift card expiry dates can’t normally be extended. If your gift card expired within the last 14 days, contact Fan Support to see if any options are available.
If you bought your gift card on Ticketmaster.se and need help with your gift card order, delivery or the gift card itself, contact ticketmaster@voucherexpress.net.
If you bought your gift card from a retailer and there’s a problem with the card or its activation, return to the retailer with your gift card and receipt.
If you need help using your gift card to buy tickets on Ticketmaster.se, contact Fan Support.