When you're ready to buy tickets to your next event on Ticketmaster, take a look at these top tips for a great experience.
Before the sale
- Sign in or create a Ticketmaster account. Have your password handy or reset it in advance to avoid any delays.
- Verify your account. Add your phone number and verify your account with a one-time code.
- Have your preferred payment method ready for faster checkout.
- Have a back-up plan — if the show you wanted sells out, have a second venue or date in mind to book!
- The waiting room. The waiting room (if there is one) will usually open 15 minutes before the sale. Once the queue opens, we’ll tell you exactly where you are in line.
- Stay updated. We’ll give you real-time updates in the queue, or you can follow the artist or event organizer’s social media for additional updates.
- Download the Ticketmaster app so you can manage your tickets from your device.
During the sale
- Avoid ticket cancellations by following the tickets per person limit.
- Review the venue’s age restrictions to make sure young fans can attend.
- Don’t look like a ticket bot. It may result in you being blocked for a period of time and unable to shop for tickets. Here’s what to remember:
- Stay within one browser window and on a single device or it may result in errors.
- Don’t refresh your browser multiple times for multiple ticket searches.
- Turn off your VPN, Apple Private Relay and other proxy servers.
- When using the interactive seat map keep these colors in mind:
- Blue means the section has tickets that match your search.
- Gray means the section has no more tickets available or doesn’t have tickets that match your search.
- The pink resale logo with two circling arrows means the tickets are being sold by other fans.