Exchange / Upgrade of tickets
We know that sometimes you find another date that suits you better, want to sit further forward in the salon or feel the VIP experience with a VIP ticket.
Therefore, we offer the opportunity to exchange and upgrade tickets provided that:
- Tickets are available while we process your exchange request
- There are at least 7 days left until the event
- The organizer approves exchanges/upgrades
- Your new tickets are not Resale-tickets
Exchange / upgrade can only be done for tickets with the same or higher price for the same event.
In some cases, it is possible to change to a different time and / or different date for the same event.
In some occasions, new tickets may have to be paid for before the original ticket is refunded.
Original service fees are non-refundable.
A service fee or administrative charge is added for changes and upgrades - the amount depends on the cost of your booking.