Exchange / Upgrade of tickets

We know that sometimes you find another date that suits you better, want to sit further forward in the salon or feel the VIP experience with a VIP ticket.

Therefore, we offer the opportunity to exchange and upgrade tickets provided that:

- Tickets are available while we process your exchange request

- There are at least 7 days left until the event 

- The organizer approves exchanges/upgrades

Exchange / upgrade can only be done for tickets with the same or higher price for the same event.

In some cases, it is possible to change to a different time and / or different date for the same event.

In some occasions, new tickets may have to be paid for before the original ticket is refunded.
Original service fees are non-refundable.

A service fee or administrative charge is added for changes and upgrades - the amount depends on the cost of your booking.