Typically, the Distance Contracts Act's cancellation clause doesn’t apply to event tickets. This means tickets can’t be refunded or exchanged unless the event is canceled or rescheduled. Payment is considered binding at the time of booking, even if you chose to pay later via invoice through Klarna.
If you no longer want your tickets, here are some options to consider:
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Resale: If you purchased your tickets through Ticketmaster, you might be eligible to sell them via Ticketmaster Resale. Visit our Help Center How do I sell tickets? for more information.
- Ticket Transfer: Not all events are eligible, but if yours is, you’ll see a blue Transfer Tickets button. Learn more in our Help Center How do I transfer tickets?
Resale tickets purchased from individual sellers rather than directly from Ticketmaster, aren’t eligible for refunds or exchanges.