Depending on the event, you may have a few options to access your tickets. You can find your order’s delivery method in your ticket details. Resale tickets may take up to 24 hours to appear in your account.
Learn more about our available delivery methods by selecting the dropdowns below.
An electronic ticket (eTicket) can be either a Mobile Entry or Print-at-Home ticket. Sign in to your Ticketmaster Account to find and access your eTicket. There can be a delay in accessing your ticket, but it will be available before your event.
Having a Mobile Entry ticket is the easiest and safest way to access events. If the event is Mobile Only, don’t forget your phone — it’s your ticket and your way into the event. Mobile tickets cannot be printed, emailed, or presented as a screenshot.
You’ll be able to access the ticket barcodes 3–7 days before your event.
If you receive your tickets through our Ticket Transfer feature, you'll receive an email with instructions explaining how to accept your tickets. From the email, click the Accept Tickets button and sign in to your Ticketmaster Account. If you don’t have one, you’ll need to create one to accept your tickets.
To claim your tickets, the email address used for the ticket transfer must match the email address on your Ticketmaster account.
We always recommend practicing safe ticket shopping and management. If tickets have been sent to you, make sure you know and trust the person transferring them. If the tickets were obtained fraudulently by the person transferring them, they may be canceled at any time.