How do I transfer tickets?

Ticket Transfer makes it possible to send tickets to friends and family. You can use Ticket Transfer to send some or all of your tickets from your Ticketmaster account to others securely, allowing everyone to enter the event with their own ticket.

Transferring your tickets

How does ticket transfer work?

When you transfer tickets to another fan and they accept them, the recipient is issued a new QR code that only they can use. The tickets in the sender’s account will no longer be valid for entry, and their QR code will be removed.

To transfer your tickets, follow these steps:

• 1. Open the Ticketmaster app and sign into your account.
  2. Find your order in My Events.
  3. Tap Transfer. If you receive a message that the Event Organizer hasn’t activated transfer, your tickets aren’t eligible for transfer.
  4. Select the tickets you'd like to transfer.
  5. Enter your recipient's information, including their email address — you could even add a message too.
  6. Press Confirm and a link to claim the ticket will go to your recipient in an email.
• 1. Sign into your Ticketmaster Account.
  2. Find your order in the My Tickets section.
  3. Click Transfer. If you receive a message that the Event Organizer hasn’t activated transfer, your tickets aren’t eligible for transfer. For account security, you may need to confirm your account by entering the four-digit code emailed or texted to you.
  4. Select the tickets you'd like to transfer.
  5. Enter your recipient's information, including their email address — you could even add a message too.
  6. Click Confirm.

Your transferred tickets will show in your account as sent. Once the recipient has accepted them, you’ll receive an email confirming the ticket has been accepted. After a successful Ticket Transfer, the ticket in your account is no longer valid for event entry.

How do I know if the tickets have been accepted?

Once you send a ticket, you’ll see either:

• Transfer Pending, which means your friends have not accepted the transferred tickets yet — remind them to check their email for the transfer invite.
• Transfer Complete, which means the transfer has been successful.

Visit our Help Center How do I accept transferred tickets? for more information on accepting transferred tickets.

Ticket transfer requirements

Can I transfer tickets for any event?

You can use ticket transfer for most events, however, there may be some rules and restrictions depending on the event. If Ticket Transfer isn’t eligible, you'll receive a message that the Event Organizer hasn’t activated the feature when you select the transfer button.

The option may not be available for one of the following reasons:

• The venue doesn't offer Ticket Transfer yet.
• The artist, venue or event organizer turned Ticket Transfer off for that event/section.
• The event was canceled (ticket buyers are automatically refunded).
• The event has already happened.
• The tickets were bought over the phone.

Will the person I transfer tickets to need a Ticketmaster account?

Yes, but if they don’t have one, it only takes seconds to create a Ticketmaster account.

If they have an account already, make sure they use the correct email address associated with their Ticketmaster account for the Ticket Transfer — it’s easier for them to accept tickets that way. Visit our Help Center Create a Ticketmaster Account for a step-by-step guide.

Can I transfer tickets that were transferred to me?

Yes, once you accept the tickets, they're all yours. If you can’t use them, simply transfer them to someone else.

Can I transfer my tickets before the QR code has been delivered to me?

Yes, if your event is eligible for Ticket Transfer, you’re good to go — even if the QR code for your tickets haven’t been delivered yet.