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As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.

Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”

If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.


Important information about ticket release:

• Queue is created when ticket sales begin.

• There is no use to "get in the queue" on ticnet.se before ticket sales begin. Nobody can reserve place in the queue by having one or more windows connected to ticnet.se before 9:00 .

• The queue can be displayed before the event opens to the sale - you are not then placed in the queue, but will automatically be transferred into the queue when the event is released.

• Sign in when you find the tickets you want.

• There is no guarantee of getting tickets. It may be sold out quickly.

• It may be sold out even if you're in the queue.

• Do not update the site when you are in the queue (Refresh/F5), then you will lose your place. You can also lose your place if you open multiple browsers on the same computer.

• Many banks require verification with a bank box for card to shop online. Have card and box ready.


• Make sure you have an updated Java version on your computer.




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