How do I log in to my account?
You log in with your e-mail address and password. To do this, press "Log In" in the upper right corner of the Home screen.
New to Ticketmaster?
You can easily create a new account on our web page or app by clicking on "Log in" and then on "Create Account". You then have to fill in the customer information needed to start an account.
Forgot your password?
If you have forgotten your password, press "Log in" on the home screen and then tap "Forgot password". You can then fill in your email address for the account to which you have forgotten your password. Once you have written your email and sent in, you will receive a new temporary password sent to your email within 15min.
Be sure to check the spam folder as our emails can sometimes end up there. If you do not receive a password sent to you, enter firstname.lastname@example.org in your contacts and try again.
If you're still having trouble requesting a new password, we've put together some tips that may help:
- Try another browser. For example: Google Chrome or Firefox.
- Do a search for the text "temporary password" in your inbox and search all folders. It may be that the email has been placed in another folder. Remember to check the spam / junk filter!
- Check that passwords and emails do not have blank spaces in front or behind.
- Make sure you do not have an old password filled in automatically in the browser / app.
Note! If you receive a message that you have tried 6 times and need to reset your password, it is important that you use the link in the most recent message. It will not be possible to use the "Forgot your password?" links which you used before or in previous emails.