You can use ticket transfer for most events, but some have rules and restrictions. If ticket transfer isn’t eligible, you'll receive a message that the Event Organizer hasn’t activated the feature when you select the transfer button.
The option may not be available for one of the following reasons:
- The venue doesn't offer ticket transfer yet.
- The Event Organizer turned ticket transfer off for that event or section.
- The event was canceled (the ticket buyer will be refunded).
- The event already took place.
- The tickets were bought over the phone.
All merchandise, VIP package elements, fan club memberships, parking and ticket insurance originally purchased or included with the ticket are not transferable. Ticket insurance will not apply to transferred tickets.
To prevent errors, try these tips:
- Turn off your VPN, Apple Private Relay and other proxy servers when transferring tickets.
- If you’re signed into multiple devices, browsers, or tabs, or you’re trying to transfer while using public Wi-Fi, you might run into some errors. Make sure you clear your history and cookies and try again.